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"Contracting covid with multiple comorbidities"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as the patient),

When I caught covid I was terrified because I have a lot of serious health conditions and had been told I was in real danger of serious disease or death. 

When a nurse from the Covid Community Care Team contacted me for the first time, I was so relieved. They took all my details, sent the Covid app to my phone immediately and within  hours an oximeter was delivered to my home. I had to report my vitals and answer questions twice daily and my details were monitored by the team. If my vitals weren’t up to scratch I received a phone call from them within 20minutes.

They made sure I had everything I needed to manage covid at home. 

I am so grateful to them, I’m almost recovered and was “set free” on the 7th day. Although at the time of writing this I'm still suffering from covid, I know I’ve been through the worst.

These health clinicians who spoke with me were kind, they were informed and very helpful. I can’t thank them enough. For people like myself it’s a great relief to know this support is there.

Thanks to all those who helped me. I will always be grateful. 

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 2/08/2022 at 12:15 PM
Published on Care Opinion on 11/08/2022 at 8:56 AM


Dear leopardpk37,

Thank you for taking the time to write to us and sharing your story. We are very sorry to hear that you have been unwell and hope that you are progressing in your COVID recovery.

We will ensure that your kind words of thanks and gratitude are shared with the CMC team. It is reassuring to hear that the Team were helpful in supporting you during this difficult time, I am sure that your feedback will make the team very proud. The CMC team are highly skilled professionals that pride themselves on providing patient-focused care and compassion. Your feedback has helped us understand how important the CMC service is to our patients and our community.

Thank you for taking the time to share this wonderful feedback, it is greatly appreciated.

Kind Regards,

Barbara

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