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"Amazing care from nurse"

About: Geraldton COVID Vaccination Clinic

(as a service user),

I was sitting in the waiting area for visiting specialist appointments, and I observed a wonderful nurse by the name of Drew who was attending to everyone in the full waiting room. Drew was working with the Covid-19 vaccination clinic but was going above and beyond to make sure everyone was comfortable (placing pillows under the arms and legs of patient with broken limbs), and entertained considering the long waiting times (providing word puzzles, changing tv channels for adults and children, providing colouring and activity packs for children). He was warm and welcoming, encouraging conversation with everyone in the room and I believe contributed to a wonderful experience for every person who was waiting that day. In my opinion, he is an asset to GRH and to the Covid-19 vaccination clinic. 

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Responses

Response from Kumar Deep, Operations Manager- Gascoyne, WA Country Health Service 2 years ago
Kumar Deep
Operations Manager- Gascoyne,
WA Country Health Service
Submitted on 29/08/2022 at 2:51 PM
Published on Care Opinion Australia at 3:13 PM


picture of Kumar Deep

Dear monocerosre79,

Thank you for sharing your great feedback on Care Opinion.

We have recently received multiple compliments regarding Drew’s excellent interaction and engagement with our consumers. His commitment to the comfort and wellbeing of those waiting in the COVID Vaccination Clinic is truly admirable. He skilfully manages to tailor his approach to young and old, ensuring all are treated individually.

I will again happily acknowledge Drew for his sterling efforts and will ensure he knows how much we and the community appreciate for what he does for us.

Kind regards,

Kumar Deep

Regional Immunisation Lead

WA Country Health Service - Midwest

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