This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Renal transplant

Posted By hawkpm53

"Renal transplant"

About: Prince of Wales Hospital / Renal Transplant Unit

(as a staff member posting for a patient/service user),

I got called to come to Randwick for a transplant and the staff were amazing. Everything didn't go very well for me though -there was a few bumps along the road but the whole team doctors, surgeons and nurses were on to it. If there was a problem they were there. I was in hospital for a long time but in my experience, they always included you when they came to my room. 

They knew how to build confidence in you with all the new medications but they also knew how to take time to check on you. It was very holistic. all the staff- cleaners, tea ladies, everyone was amazing, good for a laugh, hardworking people. I even remember one of the cleaning ladies went looking for the bed triangle so I could pull myself up from the bed- nothing was too small. 

Even the handover between Prince of Wales and my doctor now in Wollongong has been seamless, good communication between them. 

I still can't believe that I got a transplant it was like a dream. 







More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 1/09/2022 at 5:15 PM
Published on Care Opinion on 2/09/2022 at 8:47 AM

Dear hawkpm53,

Thank - you for taking the time to write to us and share your story. We are extremely pleased to hear that your transplant journey was so supportive during your period of recovery.We are sorry to hear that your Transplant Admission had a bumps along the wat although it may have been a long admission we are happy to hear that you are recovering and all is going well for you following the Renal Transplant

It is really pleasing to read your observations about the Renal Transplant Teams professionalism and holistic approach to care. We will happily ensure that your kind words of gratitude and thanks are shared with Renal Transplant Team. We agree with your comments the Renal Transplant Team is a highly dedicated, compassionate and skilled in looking after patients who require support during this very complex care. We are happy to read that the transfer of your care to Wollongong was so seamless.

Thank- you for taking the time to share your kind words of gratitude and thanks with us they are greatly appreciated and help us to understand how important team work is in delivering patient centered care.

Kind Regards

Barbara Daly

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k