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"Emergency admission"

About: Busselton Health Campus / Emergency Department

(as the patient),

I have had problems since having covid jab. Recently, I was unable to breathe because a sharp pain in my chest would stop me from taking a full breath. I was immediately taken into the emergency room and treated with confidence by a calm and caring bunch of nurses and Drs. I was kept informed the whole time I was in the hospital and every effort was made to educate me about my condition and what treatment I would need. The care and monitoring of my condition didn't stop until I left 3 and a bit days later.

Unfortunately, I heard these wonderful nurses being abused by some patients which is something I would not have tolerated myself and I felt like telling those people to get out in no uncertain terms. That was the only negative comment I could make about the Busso Hospital. Thankyou all.

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Responses

Response from Caroline Booker, Clinical Nurse Manager, Busselton Health Campus, WACHS South West nearly 2 years ago
Caroline Booker
Clinical Nurse Manager, Busselton Health Campus,
WACHS South West
Submitted on 30/08/2022 at 3:28 PM
Published on Care Opinion on 31/08/2022 at 8:38 AM


Dear pelicanwz56,

I am so sorry that you have had a recent illness that required you to be admitted to the Emergency Department. I do hope you are now feeling much better.

We really appreciate you taking the time to write in Care Opinion regarding your treatment during this time and I will ensure the staff are informed of your thanks. We are very lucky in Busselton to have a wonderful dedicated and caring team of doctors, nurses and support staff.

Unfortunately we do have to tolerate bad behaviour sometimes and we do our best to ensure the staff are supported. Hearing your praise is one of the things that make a big difference to the staff.

Thanks again for your feedback.

Yours Sincerely,

Caroline Booker

Clinical Nurse manager

Emergency Department

Busselton Health Campus

9753 6061

caroline.booker@health.wa.gov.au

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