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Staff care

Posted By blackbirdte33

"Staff care"

About: King Edward Memorial Hospital / Emergency Department

(as the patient),

All the staff were so beautiful, caring and went above and beyond. I've had so many horrible experiences in WA hospitals and was so worried going in that this would be similar, but it was the opposite. Kind, caring and i felt heard in an emergency department for the first time in a long time. Thankyou everyone, hopefully I won't be back anytime soon but if I am I know I'm in good hands. 

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Responses

Response from Diane Barr, Executive Director, Women and Newborn Health Service, North Metropolitan Health Service about a year and a half ago
Diane Barr
Executive Director, Women and Newborn Health Service,
North Metropolitan Health Service

Submitted on 1/11/2022 at 2:27 PM
Published on Care Opinion at 2:42 PM

picture of Diane Barr

Dear blackbirdte33,

Thank you for sharing your great feedback on your experience here at King Edward Memorial Hospital. Our staff work to provide the best level of care possible and I am delighted you felt your overall treatment at KEMH contributed to a positive outcome.

We are always interested in hearing from our patients about their experience and I am glad to hear you received such high-quality care. It is input like yours that I can share with the team which keeps us motivated. Once again, thank you for your feedback. I will be sure to relay your grateful message to all staff involved.

Yours sincerely,

Diane Barr

A/Executive Director

Women and Newborn Health Service

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