"Treated like. Person, not a number"

On three occasions, I have visited Radiology and pathology in recent times. Reception staff have been efficient and courteous, despite the complication of face mask wearing, when it is not possible to greet each other with a smile. Nonetheless the positive attitude demonstrated by reception staff made u for the face mask complication. Then the meet and greet by caregivers. How nice to be so warmly greeted and given the first name of the caregiver. Any apprehension I had prior to the procedure was put to rest. The procedures were explained, in simple terms, and questions answered with patience. Facilities were clean and bright. 

As a bulk billed customer, I felt my interests were being catered for and I felt I was in very good hands 

Results of X-rays and ultrasounds were promptly supplied to my doctor, in a. Dry very short space of time. 

All up the health service provided was exceptional.