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"Cataract surgery"

About: Sydney / Sydney Eye Hospital / Day Procedure Unit (DPU - 1 West)

(as a relative),

My mother has suffered from very poor vision throughout her life and this was made worse in recent years when she developed cataracts in both eyes, to the point where it drastically affected her day-to-day life. She decided to ultimately consult the Sydney Eye Hospital because of its reputation and experience.

Throughout the whole process, from the first appointment to the eventual surgery, she felt she was in safe and capable hands and was very impressed by the level of care and service provided by the staff. Despite how busy it was, the staff were always happy to help. In particular, she expresses gratitude to Dr Dominic and his team because they were very professional and showed a great level of care to ensure the best experience.

Although still recovering, she can now see clearer than she ever had before and would not hesitate to recommend the Sydney Eye Hospital to others. 

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital about a year and a half ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 3/11/2022 at 2:37 PM
Published on Care Opinion at 3:09 PM


Dear requirementjy37

It was wonderful to hear that your mothers' overall experiences were positive.

We are proud of the reputation we have built here at SSEH, our staff are committed to delivering a high quality of patient care.

I will pass on your kind words to the staff and Dr Dominic's team. They will receive an award for their professionalism and level of care.

Once again, thank you for sharing your mothers' experiences with us. Good to hear that your mother is recovering, and her eyesight is improving.

Kind Regards

Dr. Pauline Rumma

Director of Clinical Services.

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