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"Extreme floaters in my eyes"

About: Kogarah Eye Clinic

(as the patient),

For the last few months / even a year i've had a lot of floaters in my eyes. They tend to get worse in the night time, and would get worse over time. It would make my eyes watery and it was very distracting and worrying as time went on due to the severity of them. 

I went to see the doctors at the Eye clinic and they were simply amazing. The time and care they took to examine my eye and the attention to detail and dedication was impeccable ! 

Dr Nigel and the other doctor (my apologies I couldn't get the name) were super caring and made me comfortable as I was quite worried and anxious as to the process. They took time to explain what they were doing, regularly checking to see if i was ok and ensuring my visit was as comfortable as possible. There aren't enough words to praise the professionalism that was exhibited by Dr Nigel and the other doctor. As a woman in my late 60s, I was quite worried and anxious as to what was going on and i was well assured that everything was ok and what the next steps are.

Thank you once again. I believe you are doing such a wonderful job and I wish you all the best in all that you do. 

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital about a year and a half ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 24/11/2022 at 10:07 AM
Published on Care Opinion at 10:33 AM


Dear Apuro,

It was lovely to hear how Dr Nigel and his team made you feel comfortable during your recent visit to the Eye clinic. Your story shows how good communication can give comfort during stressful situations. Dr.Nigel and his team will be receiving a Care Opinion HERO award for providing reassurance when needed.

Kind Regards

Dr P. Rumma

Director of Clinical Services.

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