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"Newborn baby"

About: Kalgoorlie Health Campus / Maternity Ward

(as the patient),

When I was in labour I was not considered active labour but was vomiting, uncontrollably shaking and was experiencing back labour. They midwife left me alone for 3 hours in the assment room with my partner. I had vomited all over myself and the floor during this time where my partner had to take care of me. We had hit the call button and no one came in my partner had to go find someone to find stuff to clean me and the floor with. They still did not come see me when my partner had explained what happened. When the midwife came in they told my partner they had to leave as I was not in active labour and they weren't allowed to be there and I believe they had no idea what had happened the 3 hours I was in there alone. If my partner hadn't been there I feel I would of been alone covered in vomit for hours by myself. They then did not want to let my partner in the next day when the doctors were coming around. After many discussions and the doctors okay they were allowed in for when the doctor was there to discuss the options for pain management and delivery.

When our baby was born they had low glucose levels. When the midwife came to check our baby a few hours later they took our baby telling me they will be an hour to complete what needed to be done, I said to the midwife no worries I will have a bit of a sleep. During our baby’s check their levels went low again. They never came to let me know but instead decided to formal feed my baby. I was not planning on giving my baby formula and had told the midwife’s I wanted to try breastfeed (this was my first child). When I woke up it had been 2 hours I walked down to find where my baby was. The doctor was there placing a cannula in them just incase they have an infection because their glucose levels were not staying up. There was no other signs of infection and there was no discussion with me prior to any of this happening. I thought our baby was just going for a check up but instead went through a completely unnecessary procedure that was never touched for the next 3 days while we waited for the results, and given formula when I was able to express 5ml of colostrum the next day with help of a midwife. Once our baby starting to feed off me their glucose stayed up and did not need anything else.

I am disgusted in what happened the first 6 hours of my babies life and think that doctors need to speak to parents instead of making there life easier to do seemingly invasive procedures just incase.

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Responses

Response from Peter Tredinnick, Executive Director, Regional Office, WACHS Goldfields 16 months ago
Peter Tredinnick
Executive Director, Regional Office,
WACHS Goldfields

Executive Director WACHS Goldfields

Submitted on 12/12/2022 at 1:22 PM
Published on Care Opinion at 1:52 PM


picture of Peter Tredinnick

Dear coinkw35

Thank you for sharing your recent experience delivering your baby at Kalgoorlie Health Campus. It is very distressing for everyone involved in the care of mothers and babies when things don’t go as planned. I am very sorry this was the case for you but I am grateful you have told us your story so that we can learn and make improvements.

You are right in identifying that it is critical that our doctors and nurses need to talk with parents in the first instance about the steps they are taking and why this is happening. Formula can be used to manage glucose levels in very young babies; however, should be given following discussion with parents. With low blood sugar levels in babies, breastfeeding mothers can be supported to ensure an effective feed is achieved in the first instance. If an ineffective feed occurs then doctors and nurses should discuss with parents about offering a breast milk alternative. I hope your breastfeeding is going well, our child health nurses can be incredibly helpful in this area too and run clinics at Burt Street, you can call 9080 8200 for further information.

I am sorry that a cannula was inserted into your baby without your consent. Cannula insertion is done as early as possible, if staff wait for further clinical deterioration it may be too late, especially in babies whose condition can change in minutes. Hospital policies guide the management of low blood sugar in babies and this may include giving glucose via babies mouth or drip. However, this should be done with parent’s consent, unless in an absolute emergency.

I will share your story with the staff in the maternity team to remind them how important that it is to talk with parents and ensure they are included in the clinical decision making process for themselves and their babies. If you would also like me to investigate your care further as a clinical incident please get in touch with our Director of the Health Campus, Alicia Michalanney via telephone on 9080 5817 or email Alicia.Michalanney@health.wa.gov.au.

I hope that you are settling into motherhood and that all is going well for you and your family.

Kind Regards

Peter Tredinnick
Regional Director
WACHS Goldfields

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