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Baxter pumps changed

Posted By hydrane75

"Baxter pumps changed"

About: Broome Health Campus / Emergency Department

(as the patient),

On arriving from a hospital in Perth I presented to ED with a set of Baxter pumps to be changed I also brought with me 2 X sets to be changed. After lengthy waites up to 2hrs in the ED waiting room to get my bottles changed having a rat test every day I was told in Perth I could access Silver Chain to change my bottles. After arriving in Broome ED I was told I could not access Silver Chain for 2 weeks after my release from the hospital in Perth, if at all. At the time of writing this, I had endured hours in ED waiting room every day and have 2 Weeks to go. I have a picc in my arm and am suseptable to infection. Waiting every day amongst sick people every day is paying a toll on my mental health, also I believe the risk of infection is very high. 

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Responses

Response from Manu John, A/Operations Manager, WACHS - Kimberley 16 months ago
Manu John
A/Operations Manager,
WACHS - Kimberley

Submitted on 8/12/2022 at 7:39 PM
Published on Care Opinion on 9/12/2022 at 9:44 AM

Dear hydrane75,

Thank you for taking the time to provide your feedback. My name is Millie Stewart, I am the Director of Nursing & Midwifery at Broome Hospital. I would love the opportunity to talk about your experience and look at booked appointment times available to attend to your next Baxter change in the hospital. My mobile number is 0408913638.

Kind regards,

Millie Stewart

Director of Nursing & Midwifery

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