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Psychiatrist after an accident

Posted By statuseb47

"Psychiatrist after an accident"

About: Wanneroo Community Mental Health

(as the patient),

I referred to see a psychiatrist after a car accident. I was hit by a drunk driver so it wasn’t even my fault. I felt like I wasted a lot of my sessions there, the first three I was meant to have with a specific psychiatrist but they kept changing. Recently when I was having an episode I called my case manager and I recall I heard them mutter under their breath, this is what I have to deal with, and I just felt like they shouldn’t be doing that as their job if that’s how they're going to act. My last appointment they said they wanted to up my medication and leave it at that. I felt like there was no closure there.

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Responses

Response from Theresa Marshall, A/Executive Director, Mental Health, Public Health and Dental Services, North Metropolitan Health Service 16 months ago
Theresa Marshall
A/Executive Director, Mental Health, Public Health and Dental Services,
North Metropolitan Health Service

Submitted on 14/12/2022 at 4:41 PM
Published on Care Opinion at 4:48 PM

Dear stauseb47

Thank you for taking the time to share your health care experience on the Care Opinion page. It is important that we get feedback about our mental health services so I appreciate you took the time and effort to let us know about your recent contact with the Wanneroo Community Mental Health Service.

On behalf of the Wanneroo Community Mental Health Service, I would like to express my regret that the health care that was provided to you on this occasion was not considered satisfactory. In order to have the concerns you have raised investigated, could you please make contact with the Wanneroo Service Coordinator on phone 9406 7100 to discuss the matter further.

Kind regards,

Theresa Marshall

A/Executive Director

Mental Health, Public Health and Dental Services

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