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"ED chaos"

About: Fiona Stanley Hospital / Emergency Department

(as the patient),

I came in during the day as I was vomiting and had a fever. It took several hrs for someone to see me. Eventually I got called. Whilst in the waiting room I recall no one came to check on me the whole time.

When I got moved a dr reviewed me nd said I needed some bloods, they then left me. About an hr later someone came to take the blood. A few hrs later someone came to tell me another dr was coming to see me.

Once they got there I had to retell my story whilst feeling very unwell. I was to be admitted. I needed some medication for vomiting according to the ED dr, who the. Went on to tell me I had to wait for the other dr to come and prescribe it. I waited another few hrs whilst I continued to vomit. Why couldn’t the ED dr help me? I wonder what’s the point!


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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 16 months ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 29/12/2022 at 12:30 PM
Published on Care Opinion at 12:36 PM


picture of Neil Doverty

Dear asteropeqr47,

I am sorry to hear of your wait in ED, we acknowledge this can be frustrating for all concerned. The emergency department triages patients with life threatening emergencies as a priority and as a consequence wait times for other conditions may unfortunately be prolonged. I am unable to specifically address your medication prescription concern without further information. However, there are often valid reasons for waiting for a specific team to prescribe medications.

I note that you have positively commented on the nursing staff, thank you, they will be pleased to receive this praise. I hope your health has improved and we will take on board your feedback.

Kind regards,

Neil Doverty.

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