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"Birthing experience"

About: King Edward Memorial Hospital / Family Birth Centre King Edward Memorial Hospital / Maternity

(as the patient),

I went through my pregnancy at KEMH FBC and I was assigned a midwife for continuity of care throughout my pregnancy/delivery.

The midwife assigned to me was booked for weeks of annual leave starting around my due date time so it was unlikely they would be there for birth or follow up appointment after baby was born. (This leave was booked at the start of my pregnancy).

I enjoyed the process of having 1 midwife throughout the entire pregnancy and felt like the level of care was pretty great. The home appointments were amazing too as I found parking is extremely difficult at KEMH.

I only met 1 other midwife for about 10 minutes during my pregnancy as they did a quick check on Bub for me after I received an iron infusion but that was it.

When I went into labour 3 days past my due date my original midwife was now on annual leave and I had never met the midwife that was now assigned to be at my birth before.

I was transferred to the hospital to be induced as my waters broke and I was GBS positive. The labour/delivery experience wasn’t the best due to a prolonged second stage and needing a vacuum assisted delivery.

Our baby was then born unresponsive due to meconium aspiration and I wasn’t even able to hold them as they were rushed to the NICU.

This is where the birth became traumatic. I also had a haemorrhage so that was worked on while Bub and my partner went off to the NICU.

After everything had settled down and it was just myself and the midwife left in the room. I was completely exhausted and traumatised after the labour and delivery and hadn’t even seen my baby properly yet. I felt the midwife was so cold and was essentially a complete stranger to me. I remember I was laying there covered in after birth and meconium (from the few seconds Bub was on my chest) and the midwife said I needed to express colostrum. I said no problem (I already had a freezer full at home so was a pro at this by now). I did however ask if I could please wipe my chest clean as I was so dirty. They said no and that’s it’s good microbiome for the baby. In hind site, I feel this was such a cold and horrible answer from them. Getting a wash cloth for me to help me during my recovery to feel a bit cleaner after such a traumatic event I felt was a completely reasonable request and I believe wouldn’t have affected the quality of my colostrum at all.

I remember laying there without my baby and partner in the birthing suite for hours and the midwife was just typing away at the computer and I wasn’t offered any help from them to shower or even just some comforting words to let me know how my baby was okay etc

It was about 3 hours before the midwife finally helped me to shower after me asking when I could shower and go see my baby. I had forgotten to pack soap as well so had a shower with only water. After giving birth and haemorrhaging that was also a horrible experience for me as I just wanted to freshen up as I felt so yuck.

I felt so vulnerable and alone throughout all of that and a bit of caring and compassion from the midwife would have gone a long long way.

I guess I got unlucky that the midwife assigned to me throughout my pregnancy who I had formed a bond with wasn’t available for the birth and it became luck of the draw who I got after that.

That midwife was then our midwife for the home visits where they were a bit nicer but I still felt no connection to them.

I will not be returning to the FBC for my second pregnancy,

The positives from my birth story is that my baby was looked after extremely well in the NICU and they made a full recovery, so that’s the most important thing.

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Responses

Response from Barbara Lourey, Nurse Midwife Co-Director, Obstetrics and Gynaecology Directorate, Women and Newborn Health Service 15 months ago
Barbara Lourey
Nurse Midwife Co-Director, Obstetrics and Gynaecology Directorate,
Women and Newborn Health Service
Submitted on 17/01/2023 at 1:01 PM
Published on Care Opinion at 1:53 PM


picture of Barbara Lourey

Dear First time mum 791,

We would like to offer you our congratulations on the birth of your baby as well as thank you for taking the time to provide feedback regarding your experience with the King Edward Memorial Hospital (KEMH) and the Family Birth Centre (FBC). We rely on feedback such as yours as it allows us an opportunity to reflect on the service we deliver and ensure that we are making every effort to provide the best possible care to our patients.

I was pleasing to hear that you received the care you needed to support you through your pregnancy. Our staff strive to provide our patients and their families with the support they need to achieve positive outcomes during their pregnancy journey, particularly when birthing plans change unexpectedly, as was your experience. It is unfortunate that the midwife assigned to you was on leave around the time of your due date. Our FBC staff do try to make sure that when this happens, patients meet the other members of the team. However, this is not always possible, and it is regrettable that you did not get the opportunity to form a relationship with the midwife who was assigned to be at your birth.

I would like to acknowledge the distress you felt as a result of the unexpected induction and birth and the feelings you experienced about the midwife not being empathetic or sensitive towards your needs. It is our aim to ensure patients feel secure, respected and listened to at all times, and I am sorry this was not your experience at what was a very vulnerable moment.

I was also sorry to read that your baby needed to spend time in the Special Care Nursey but very pleased that the care provided was excellent and they made a full recovery.

We take feedback seriously and would like to conduct a full investigation into your concerns. Should you wish to discuss the issues further please contact the Women and Newborn Consumer Liaison Service (CLS) on 6458 1444, or via email: WNHSCLS@health.wa.gov.au. They will be very happy to make arrangements to have your case reviewed.

Once again, thank you for providing us with this feedback. I wish you the best for the future.

Barbara Lourey

A/Nurse Midwife CoDirector

Obstetrics & Gynaecology Directorate

Women and Newborn Health Service

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