This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"PCR test"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I had some covid symptoms and to be on the safe side I decided to get tested. 

As I'm a visitor from overseas I used Google to search for nearby covid testing sites and I was horrified by the bad reviews of most of the sites in my area. 

I decided to go to the Sydney Eye Hospital and I'm glad I did.

Nurse Miss Sofia was the on duty and I only can say the best words about her caring, patience and professionalism. 

As my situation was a bit unusual (because I'm not a resident) Miss Sofia took her time explaining how to retrieve my results and the steps to take in case I needed to contact the lab directly. 

I'm glad that she was on duty when I went and I wish her the best always!

Thank you Sofia!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital 16 months ago
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 28/12/2022 at 11:54 AM
Published on Care Opinion at 12:24 PM


Dear aquilaqf39,

Thank you for providing feedback on the care you received recently at our COVID testing clinic.

It was wonderful to read how Nurse Sofia managed your test with professionalism and patience.

I will pass on your kind words to Sofia who will receive a Hero award in recognition of her care and attention.

Best wishes.

Jon Magill

Director of Nursing and Support Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k