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"Wonderful new facility"

About: Wonthaggi Hospital / Emergency Department

(as a relative),

Had excruciating back pain and everyone I dealt with was very caring and supportive. Very efficiently run dept. The individual cubicles were very private and a 3course meal appeared without even asking. Wonderful new facility in our beautiful new local hospital.  5 ⭐️ stars

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Responses

Response from Jan Child, CEO, Bass Coast Health 15 months ago
Jan Child
CEO,
Bass Coast Health
Submitted on 8/02/2023 at 7:19 AM
Published on Care Opinion on 9/02/2023 at 9:49 AM


picture of Jan Child

Dear vegayp74,

Thank you for taking the time to provide us with such lovely feedback about your visit to our ED. We are so grateful to have this beautiful new facility. And even more grateful to have such fabulous ED staff- they have always been a great team, but their work in the past has been compromised by the facilities they have had to work in. It is so rewarding for them to now work in a contemporary ED, and we are so pleased that our community's experience is better. I hope your back pain is easing up and thanks again for your kind words. Kind Regards, Jan

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