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"Outstanding staff member"

About: Sydney / Sydney Eye Hospital

(as the patient),

I visited Sydney Sydney Eye Hospital recently and need to provide feedback about the lovely young lady greeting patients and staff in the entrance to the Clinical Services Block.

Nathalie greeted all staff and patients with a great deal of warmth and a welcoming smile. She was extremely helpful to all entering the facility, smiling and kindly directing them to where they needed to go.

I believe Nathalie should be commended for her outstanding manner. What a star I feel she is.

Staff attitude

Staff attitude


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Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital 14 months ago
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 19/02/2023 at 8:32 PM
Published on Care Opinion on 20/02/2023 at 10:50 AM


Dear Kilorg47,

Thank you for providing feedback about your recent visit to our hospital.

It was wonderful to read that Nathalie made you feel welcome and performed her duty in a kind way to all patients and visitors.

I will be sure to pass on your commendation to Nathalie who will receive a Hero award.

Regards,

Jon Magill

Director of Nursing and Support Services

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