Despite having 3 consecutive appointments scheduled, the wait time to see the doctors on each occasion was more than 1.5 hours. I felt there was no concern for me and my parent. I work full time and it seemed there was no empathy given to the time taken off work and the implications this lack of planning has on my leave and financial situation. The 1 hour appointment here easily turns into a whole day wait and appointment. I feel this is not good enough.
Also there is one lift to service the entire hospital. I believe this is a hazard. How does the hospital staff expect to give proper service to patients with one workable lift for day patients and emergency patients.
Not impressed and I expect this to be addressed.
"Negative experience due to a lack of planning and organisation"
About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic Sydney / Sydney Eye Hospital 2 West & Hand Clinic Sydney 2000
Posted by Just a regular carer (as ),
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