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"Efficient Hospital Administration"

About: Sydney / Sydney Eye Hospital

(as the patient),

To those I encountered at Sydney Eye Hospital:

Just want to thank you for the efficient and effective way I was received at the Eye Hospital after being diagnosed with a retinal detachment issue. 

From those I saw at the front door through to the assessment period by doctors, I was informed and managed in such a way that made me feel both heard and important.

I want to particularly want to thank Dr Shalhevet and Dr Jessica who attended to my issue during the assessment period. They were proficient and communicated the problem and potential remedy.

I am ever thankful to Dr James and Dr Shalhevet who operated on my eye which hopefully is in a recovery stage. I believe these doctors work under a mountain of stress and pressure but performed their skills magnificently.

So again, I do not take what happened to me lightly and am thankful for these doctors' expertise and skills. So thank you. I feel I am forever in your debt

 

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 11 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 17/05/2023 at 9:30 AM
Published on Care Opinion at 2:07 PM


Dear tigerts68,

Thank you for your feedback regarding the efficient and effective service you have experienced here at at Sydney/Sydney Eye Hospital.

I am pleased to hear that you had a pleasant experience.

It is our pleasure to serve you.

I will pass your compliments to the team and to Doctors Shalhevet, James and Jessica, who will receive a Hero award for May.

Regards,

Pauline Rumma

Director of Clinical Services

Sydney/Sydney Eye Hospital

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