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"Fantastic Doctor in ED."

About: Rockingham General Hospital / Emergency Department

(as the patient),

I presented to the ED recently.. explained what had happened at Triage and they took me through in a wheelchair. 

I felt the Doctor who attended to me went above and beyond, she was excellent. I only wish i had written down her name so my gratitude could be sent to her via the hospital. I thanked her before i left but it hardly seemed enough.

I felt this lady Doctor left no stone unturned brain scans, ECG, bloods. She discussed my case with a Neurologist at FSH then an Ophthalmologist at RPH. Once the Neurologist was satisfied she then turned to the Ophthalmologist and arranged for me to visit the next morning. All the staff at RPH knew i was coming and i was taken straight away. It would be amazing if the hospital could find her and ensure she is recognised for her hard work, her professionalism and her care. 

I was discharged in the late evening. I was admitted in the mid-afternoon.

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Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service 11 months ago
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 9/05/2023 at 2:30 PM
Published on Care Opinion at 4:29 PM


picture of Kath Smith

Dear thubanms44

Thank you for taking the time to provide this lovely feedback on your recent visit to Rockingham General Hospital Emergency department, it is always a pleasure to receive such a wonderful compliment. I am very pleased to hear that you felt the doctor went above and beyond and that your follow up care was all appropriately arranged.

I have shared your comments with the Emergency Department staff but if you would like us to feedback directly to the doctor involved in your care, please contact our Consumer Liaison Department on 9599 4323.

Once again, I would like to sincerely thank you for taking the time to provide feedback and for sharing your experience and hope that you are recovering well.

Kind regards

Kath Smith

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