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"B12 deficiency"

About: Augusta Hospital / Emergency Department

(as the patient),

I have been rushed to hospital 4 times. I have stopped being able to walk, one day I didn’t have energy in my legs or in my arms. I called an ambulance I went to hospital, I get to Augusta hospital and I recall I hear them say, They're well known to us. They say they call the gp and the gp comes and they start to measure blood pressure. I get into the ward I tell them, I keep repeating and begging them to check my b12. They send me to get a blood test but it does ferrin not b12.

For 5 years they haven’t done my B12 injections, I was diagnosed as genetically not being able to absorb b12. I know my b12 is low. I beg them in hospital, I am an older person, I feel I am too old to humiliate myself. I feel they are not listening to me, they seem to dismiss and I had a nurse say to me, I recall, you are not sick, go home we need the beds.

I suspect a terrible blunder has been done. I think I’m going to die. I don’t have energy. I don’t have anyone. I believe I should be in hospital, I don’t have anyone who can speak for me I feel if I go to Augusta Hospital they will send me home again.

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Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 11 months ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW
Submitted on 25/05/2023 at 11:49 AM
Published on Care Opinion at 11:49 AM


Dear scutumkb68

Thank you for sharing your story on Care Opinion.

I am so sorry to hear about the anguish you have experienced and how you have been left feeling.

As we have received your feedback from another process, I am very grateful to have had the opportunity to speak to you. I am very happy that you have agreed to accept some respite care, where we can work with you to ensure that your health-care needs are being met. While you already have my mobile number, here it is again 0427 588 300 if you need it.

I look forward to meeting you in person later this week.

Kind regards

Marie Tweedie

Director of Nursing – Health Service Manager

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Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 10 months ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW
Submitted on 20/06/2023 at 12:06 PM
Published on Care Opinion at 12:39 PM


Dear scutumb68

Thank you for reaching out to me to make a plan for your continued care.

I hope that this is agreeable to you and please do not hesitate to contact me if you require any more assistance.

It was great to meet you in person and hear firsthand your issues and work together to resolve them.

Kind regards

Marie Tweedie

Director of Nursing – HSM

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