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"Surgery at Karratha Health Campus"

About: Karratha Health Campus / Surgical Services

(as the patient),

I was booked in for a minor procedure at Karratha. I get very anxious when it comes to needles. The team in surgical services were very thorough during the pre-op and incredibly reassuring that I would be well looked after and cared for. From the moment I was contacted from reception (Jenna), to check in (Jules) through to the surgical team (Dr Quinn, Dr Jason, Nicola, Heidi, Ange and Ebony) I was treated with respect, and very caring hands. I thank them all for exceeding all my expectations of the care I was assured and commend them on their professionalism, and holistic care I feel they afford their patients. 

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Responses

Response from Ashleigh Bunce, A/Operations Manager, Pilbara, WA Country Health Service (WACHS) Pilbara 11 months ago
Ashleigh Bunce
A/Operations Manager, Pilbara,
WA Country Health Service (WACHS) Pilbara

Project lead for the Outpatient Reform being conducted for the Pilbara region.

Submitted on 29/05/2023 at 1:02 PM
Published on Care Opinion at 1:11 PM


Dear serpenspk65,

Thank you for taking the time to provide feedback on Care Opinion of your recent surgical experience at Karratha Health Campus.

It is wonderful to hear that the holistic and professional care you received exceeded your expectations. The surgical services team will be very pleased that know you felt reassured, respected and well looked after during each stage of your patient journey.

Wishing you all the best for your recovery.

Warm regards

Ashleigh Bunce

A/Operations Manager – West Pilbara

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