"Me going to emergency department"

I rung hospital to talk about my symptoms, they said come in so I did, I let the clerks know I have covid and have a very swollen throat, I can't drink or take pain relief ect.

Well they were huffing and puffing if looks could kill, I felt they were rude to me raising their voice treating me like I was stupid, they asked me when was the last time I had pain relief I said I struggled to take 1 tablet. They said well your  fine then they said if u took 1 as you can still swallow, can u swallow your spit, I said no they said where's it going I said in a tissue cause I can't swallow my throat is burning and swollen.

I felt they yelled at me to disinfect my hands then they did my sats well your fine your getting enough oxygen.

I started crying by this time everyone that was in waiting room knew everything about me, I was so embarrassed, in pain, as far as I'm concerned this is a hospital that's supposed to be helping people that are sick, caring for us but in my opinion, people like this shouldn't be working with patients at all.

At the time of sharing this story, I was home in pain, if I get worse and can't breathe how's this clerk going to feel. I believe they most probably won't care but this is not on, I work with hundreds of people everyday, most probably how I got covid.

I am a single working parent who just needed a little help to get better. Very very disappointed with armadale hospital, I'm so scared to come in now actually embarrassed to show my face. Maybe use should still have a side for people with covid.