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"My adult child's treatment"

About: Joondalup Health Campus / Emergency Department

(as a parent/guardian),

In May two years ago my partner took my adult child to Joondalup Health Campus, suffering with severe cyclical vomiting. My child was admitted to the ICU , sedated and entubated. After about 30 hours, tubes were removed and they were conscious.  They spoke with the ED doctor and told the doctor that they had been smoking cannabis daily; their condition was cannabinoid hyperemesis syndrome.

This doctor spoke with us about it and, I recall, described our chilid as "a d***head for doing this to themself". They stayed in hospital for almost a week and was released with zero help offered to help them overcome their cannabis habit.

My child eventually did stop using cannabis, but they still had cyclic vomiting episodes approximately every 4 - 5 months.  They were hospitalised again in September last year.

They started having another attack at the end of April this year, and seemed to be improving.  However, they took a turn for the worse and passed away at home in May. They were 30 years old and a kind, gentle young person who I felt received very little help and support in dealing with their illness, and now it's too late. I feel they may have sought help more readily if they hadn't felt shamed at Joondalup.

I believe doctors need to be much more aware of the potential devastating consequences of using cannabis and be better equipped to deal with it. I feel it also contributed to my child's anxiety and depression. 

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Responses

Response from Mary Ferrier, Director of Clinical Services, Joondalup Health Campus 10 months ago
Mary Ferrier
Director of Clinical Services,
Joondalup Health Campus
Submitted on 20/06/2023 at 1:05 PM
Published on Care Opinion at 1:25 PM


Dear Devastated parent

Thank you for reaching out to Care Opinion and providing the story regarding your family’s experience at Joondalup Health Campus (JHC). I was deeply saddened to read of your experience and extend my sincere condolences on the loss of your adult child.

In line with the values of our organisation, the expectation is that all staff at JHC demonstrate compassion, empathy, respect and professionalism towards patients and relatives. Your experience does not align with our expectations, and I sincerely apologise that this was the case.

If you would like to discuss your feedback with us direct please do not hesitate to contact our consumer liaison office on 08 9400 9672 or email consumerliaison.jhc@ramsayhealth.com.au to arrange this.

It can sometimes be helpful to speak to someone who has also gone through the loss of a child and if you wish to consider this, you can contact The Compassionate Friends of WA who can provide peer support to bereaved parents. They can be contacted on 1300 064 068. GriefLine provides free confidential counselling and support to people experiencing grief, loss and associated trauma across Australia (inclusive of remote, regional, rural and metropolitan regions, nationwide) and can be contacted on 1300 845 745.

Yours sincerely

Mary Ferrier

Director of Clinical Services

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