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Not being told the right information whilst PIL was in hospi...

Posted By waterjp79

"Not being told the right information whilst PIL was in hospital"

About: Bunbury Hospital / Medical Ward

(as a carer),

My Parent in Law was in hospital with a possible infection associated with the bowel. Had IV antibiotics then got changed to oral. 

Not once did the doctor say that PIL had an actual bowel infection. Even upon discharging, I recall we still didn’t get told it was a bowel infection that was also contagious. It wasn’t even written in the discharge papers. 

The nurse was coming out to see PIL but rang back to say due to PIL having a bowel infection they couldn’t come out.

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Responses

Response from Nicky Duncan, Nurse Unit Manager, Medical Ward, Bunbury Hospital 10 months ago
Nicky Duncan
Nurse Unit Manager, Medical Ward,
Bunbury Hospital

Submitted on 13/06/2023 at 5:37 PM
Published on Care Opinion on 14/06/2023 at 8:49 AM

Good afternoon waterjp79,

Thank you for alerting us to your experience and I am sorry it was not a positive one.

In an endeavour to investigate the matter and help you have a better understanding of your parent in laws journey with us I would require more information from you.

If you could possible call me on 97221355 or email me on nicky.duncan@health.wa.gov.au

I would be most grateful.

Once again thank you for taking the time to inform us of this issue and I look forward to speaking to you.

Kind Regards

Nicky Duncan

CNM Medical Ward

Bunbury Hospital.

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Response from Nicky Duncan, Nurse Unit Manager, Medical Ward, Bunbury Hospital 9 months ago
Nicky Duncan
Nurse Unit Manager, Medical Ward,
Bunbury Hospital

Submitted on 21/07/2023 at 4:54 PM
Published on Care Opinion on 24/07/2023 at 1:02 PM

Dear waterjp79,

I just wanted to check in to see if you'd like to contact us regarding the concern you raised?

My name is Nicky Duncan and I can be reached at nicky.duncan@health.wa.gov.au, or by phone 9722 1355.

Please do get in touch with us if you would like this incident investigated more fully.

If I don't hear from you, I sincerely wish your parent in law every good opportunity for recovery and health.

Kind regards

Nicky Duncan

CNM Medical Ward

Bunbury Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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