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"The care given at the hospital"

About: Bright Hospital / Day Surgery

(as the patient),

I travelled to Bright Hospital as my treating doctor isn't able to treat public patients in my local area. The Bright Hospital staff organised for me to have a later morning appointment so I didn't have to leave here too early (an hour's drive) which I appreciated.

They were courteous on my arrival and explained all aspects of my care, procedure and timings. They had a student nurse attending and explained what she would be doing or not doing as appropriate. The nurse in charge Jan was very efficient and her dealing with the student nurse, was excellent and encouraging. The procedure went well and the after care before discharge was also well managed.

I wouldn't hesitate to recommend the care given at the hospital by all concerned.

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Responses

Response from Tanya Hart, Day Surgery Coordinator, Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital 10 months ago
Tanya Hart
Day Surgery Coordinator,
Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital
Submitted on 28/06/2023 at 1:55 PM
Published on Care Opinion at 1:59 PM


plutokk96, sorry you were not able to have your procedure closer to home and thank you for giving Alpine Health a chance to manage your procedure. It is great to know that you found the staff caring. I will pass on your gratitude to Jan.

Kind regards,

Tanya Hart

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