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"Sydney Hospital Hand Surgery"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

I feel too often we talk about the negative and not enough about the positive. I want to share my experience with the exceptional staff I saw at Sydney Hospital Hand Clinics and Theatres. Ever under what seemed to be immense pressure, I felt they always provided the highest standard of customer service and care. From the backroom Appointment makers, to Reception, Hand Therapists, Nurses and Clinicians in the Clinics and Operating Theatres, all I saw were thoroughly professional , welcoming and reassuring. I remain enormously grateful that we have this amazing health service with, I feel, such dedicated providers.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 9 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 17/07/2023 at 12:35 PM
Published on Care Opinion at 12:47 PM


Dear woodpeckerdz73,

Thank you for taking time in providing this lovely feedback. We are delighted to hear that you have received an exceptional highest standard of customer service and is grateful for the care and treatment provided at Sydney / Sydney eye Hospital.

We will ensure to pass on this compliment to all the dedicated and compassionate staff in 2 West /Hand clinic and Operating theatre.

Kind regards,

George Bayeh

Acting Director of Nursing
Sydney / Sydney Eye Hospital

Dr Pauline Rumma

Director of Clinical Services
Sydney/ Sydney Eye Hospital

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