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"Breastfeeding"

About: Wonthaggi Hospital / Emergency Department

(as a service user),

I saw no safe place to breastfeed, while in emergency I had to breastfeed on the toilet or floor of the changing room/disabled toilets. I did let the nurse know I needed to feed and they only asked me how long I would take.

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Responses

Response from Jan Child, CEO, Bass Coast Health 9 months ago
We are preparing to make a change
Jan Child
CEO,
Bass Coast Health
Submitted on 31/07/2023 at 12:19 PM
Published on Care Opinion on 1/08/2023 at 10:08 AM


picture of Jan Child

Dear eaglefb74,

It is true that the new ED does not have a specific Breast-Feeding room - usually patients or family members who are breastfeeding do so in their private cubicle. We do have a breastfeeding room in the old hospital but it has only just been relocated to that new space from a pre-existing space that was further away and we are still awaiting signage. I will make sure our staff in the new Hospital know where the new room is.

I am so sorry that you felt you had to breastfeed on a toilet floor - is would be highly unusual as we usually have vacant rooms including offices that we could normally take people through to for this purpose - having said that, it has been a particularly busy time over the past few weeks, and in particular the last few days, so that may have accounted for your experience. Please accept my apologies for your experience. Kind Regards, Jan.

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Response from Jan Child, CEO, Bass Coast Health 8 months ago
We have made a change
Jan Child
CEO,
Bass Coast Health
Submitted on 31/08/2023 at 8:57 AM
Published on Care Opinion at 9:02 AM


picture of Jan Child

Dear eaglefb74,

In response to your valuable feedback patients and visitors can now breastfeed or express breastmilk in two dedicated breastfeeding rooms at Wonthaggi Hospital.

A new dedicated space is now available in a Parents Room located straight off the waiting area in the new Emergency Department.

The new room and the recently relocated breastfeeding room in the old Hospital has been communicated to all staff and both rooms have a comfortable armchair, fridge and shelf.

Thank you once again for providing your feedback.

Regards

Jan

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