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My daughter had tonsillitis

Posted By volansdb83

"My daughter had tonsillitis"

About: Geraldton Hospital / Emergency Department

(as a parent/guardian),

Our gp said go to emergency

We went to Geraldton regional Hospital 
Risk of dehydration, my daughter couldn't swallow for 24hours. 
Triage was quick and professional 
Staff were super friendly
The doctor was very knowledgeable and decisive
The nurses were wonderful and funny! 
An hour on a drip
All of the staff I dealt with were top class

Thank you

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Responses

Response from Didi Bower, Acting Regional Manager Patient Safety & Quality, Safety and Quality, WA Country Health Service 8 months ago
Didi Bower
Acting Regional Manager Patient Safety & Quality, Safety and Quality,
WA Country Health Service

Submitted on 4/08/2023 at 3:38 PM
Published on Care Opinion at 3:44 PM

picture of Didi Bower

Dear volansdb83

Thank you for sharing your lovely feedback on Care Opinion.

It is always heartening to read feedback from a parent, that confirms we have been able to care for their child, in a way that allows them to know they are in safe hands.

Everyone you’ve mentioned has played a crucial part in allowing your child to feel comfortable during what must have been some anxious times for them. We have already shared your feedback with the hospital management team, who discussed it in their meeting this morning and celebrated the great work done by the ED team and will acknowledge their colleagues appropriately.

I hope your daughter is recovering and feeling better.

Regards

Didi Bower

Regional Manager Patient Safety and Quality

WA Country Health Service - Midwest

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