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"Excellent service"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I had a panic attack. Excellent service provided by Dianna at the Sydney eye Hospital. Diana was the lady greeting patients as they walked in. She's truly an asset to the hospital. Super kind and super professional. She really made my wait time pass fast and comfortable.

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Responses

Response from George Bayeh, Deputy Director of Nursing, Nursing Administration, Sydney/Sydney Eye Hospital 8 months ago
George Bayeh
Deputy Director of Nursing, Nursing Administration,
Sydney/Sydney Eye Hospital

Operational Nurse Manager

Submitted on 16/08/2023 at 3:20 PM
Published on Care Opinion on 17/08/2023 at 8:49 AM


Dear Darling,

Thank you for taking time in providing this lovely feedback. I’m pleased to hear that Dianna-Patient Experience Officer in ED has provided you an excellent service and was super kind and professional when you had a panic attack.

I will ensure to pass on this compliment to Dianna and that she will be awarded a Hero Award Certificate.

Kind regards,

George Bayeh

Acting Director of Nursing

Sydney / Sydney Eye Hospital

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