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Taking the time with my child

Posted By echodp78

"Taking the time with my child"

About: Broome Health Campus / Emergency Department

(as the patient),

I went into ED at Broome hospital with my 6 year old son who was having trouble with his breathing. I was hoping to get a Dr to listen to his lungs and hopefully be told to go home and rest. 

Unfortunately my son needed to be admitted and we were told that he needed oxygen tubes and cannula put in place. My son had a fear of anyone poking and prodding him or getting too close to him. Dr Alex took the time to explain to my son what he was going to do with the cannula and why it was important. My son has never sat still for a needle but this time he was made to feel safe and calm the Dr and nurse got it done without any hassle.  Alex you are a legend you’ve really helped my little man through a fear that he had. Thank you so much for taking the time and being so thorough it is greatly appreciated. 

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley 8 months ago
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley

Submitted on 23/08/2023 at 5:47 PM
Published on Care Opinion on 24/08/2023 at 8:45 AM

Dear echodp78,

Thank you for taking the time to tell us about your experience.

We are so pleased to hear that Dr Alex was able to provide that comfort to your son.

We have passed your praises onto Dr Alex.

Thank you again and well wishes to both you and your son.

Best regards

James Sherriff

Operations Manager Broome Hospital.

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