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"After operation care"

About: Swan Hill District Hospital / Acute Ward Swan Hill District Hospital / Theatre / Day Procedure Unit

(as the patient),

I spent 3 days in the acute care after an operation at Swan Hill Hospital. I feel the nursing staff I saw in the operating theatre and acute care ward were exceptional and very professional in their care. Please pass on my compliments to them.

In my opinion, the food served was high quality and very tasty a credit to your staff, a benefit of having your own staff prepare and serve. Please pass on my compliments to them.

Although I think our hospital is getting old and tired, I believe the cleaning staff do a magic job and a very pleasant and take ownership in there role. Please pass on my comments to them.

I feel the office and ward staff I saw were very helpful and made going into hospital pleasant and they were helpful in every way, very professional. Please pass on my compliments to them.

After my experience I can only say that in my opinion, we are very lucky to have such a professional Hospital in our town and hopefully our Government recognise this and eventually give the money I believe is required to allow you to complete offering this amazing service to us all.

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Responses

Response from Rose Hanns, NUM Acute Ward, Acute Ward, Swan Hill District Health 7 months ago
Rose Hanns
NUM Acute Ward, Acute Ward,
Swan Hill District Health
Submitted on 13/09/2023 at 8:06 AM
Published on Care Opinion at 8:42 AM


picture of Rose Hanns

Thank you for your kind words on your experience within our theatre and acute ward. Your feedback will be passed onto the wonderful staff that I have under me. We are very lucky to have our local and agency nursing staff providing nursing care which they are very passionate about. The many services on the Acute ward all work as a team from kitchen, cleaning, nursing and medical staff to provide a welcome experience to patients and their families. It would be lovely to think that one day we will have a new hospital as we cover a large rural area in regional Victoria

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Response from Ro Enever, Executive Director Corporate Business, Executive, Swan Hill District Health 7 months ago
Ro Enever
Executive Director Corporate Business, Executive,
Swan Hill District Health
Submitted on 13/09/2023 at 9:28 AM
Published on Care Opinion at 10:11 AM


picture of Ro Enever

Thank you so much for making the time to post these kind words. I have ensured your feedback has been shared with the Food Services and Support Services teams who were thrilled to be recognised for their work.

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