Attended Emergency Department at Kununurra Hospital with a broken right arm. The doctors transferred me to metropolitan hospital for surgery. PATS organised for me to fly down on the late afternoon commercial flight arriving in Perth in the evening. There was no pick-up at the airport, I was given a photo of Country Connect staff shirt, Liaison Officer that do transport from airport to the other hospital.
I paid for a taxi to the other hospital, arrived there and staff did not know about my referral. To make things worse I waited until the early hours of the morning for a bed.
PATS did not explain this to me before I left, made me feel very unsafe in a strange place. That afternoon still not sure when my surgery. To Kununurra Hospital, in my opinion this is not good service transferring patients to big hospitals to a unknown place and unfamiliar service to find your own way. This is a bad experience and I hope this does not happen to anyone else.
"Transferred for surgery"
About: Kununurra Hospital / Emergency Department Kununurra Hospital Emergency Department Kununurra 6743 Patient Assisted Travel Scheme - WACHS Kimberley Patient Assisted Travel Scheme - WACHS Kimberley Broome 6725
Posted by Notgoodservice (as ),
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