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"Excellent care at ED Bunbury Regional Hospital"

About: Bunbury Hospital / Emergency Department

(as the patient),

I presented to ED with an asthma exacerbation. I received good care within  a busy ED environment. My symptoms didn’t resolve with primary treatment so I was admitted and treated with IV hydrocortisone and IV antibiotics.

I would like to commend both Dr Brock and the ED staff at Bunbury Regional Hospital. I believe Dr Brock is a credit to his profession. He listened well. Gathered a thorough history. Acted in a timely manner  to preserve my declined lung functioning. He kept me informed and I feel he has a great future ahead of him with his thorough and compassionate approach. I was grateful for his proactive management.

The ED staff I saw were amazing. That night they had an elderly patient in with dementia who was threatening harm and a mental health client who was vocal    In my opinion they treated those two individuals with total respect as I feel they did to us all in ED. Thankyou all. You are at the coal face of health and I believe you all do a great job. 

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Responses

Response from Stephen Hartwig, Head of Department, Emergency Medicine, Bunbury Hospital, WACHS South West 6 months ago
Stephen Hartwig
Head of Department, Emergency Medicine, Bunbury Hospital,
WACHS South West

Lead the team of Emergency Medicine doctors.

Submitted on 9/10/2023 at 2:50 PM
Published on Care Opinion at 3:06 PM


Dear polarisrs89.

Thank you!

Thanks so much for passing this on, I am very grateful that we could look after you.

I will personally thank Brock.

Once again, thanks - and I do hope you have recovered.

Regards, Steve

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