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"Treatment by clinician"

About: Kununurra Hospital / Emergency Department

(as the patient),

Last week I was out walking when suddenly my back went into acute pain, that had me bending over, looking at the ground to find a position that was less painful. I knew I couldn't go any further, so called my son to come and get me and take me to the hospital. The triage nurse was excellent, and within minutes I was in a wheelchair waiting for the Dr. About 5 minutes later an apprentice doctor arrived, I don't remember that they introduced themselves, but I was in too much pain to notice. They seemed to be questioning me correctly, and they decided to give me 2 different pain medications orally as well as an injection of an anti-inflammatory drug.

This part is the strangest though. As the drugs took hold and I was able to stand up straight again, I recall they said to me quite clearly that they don't like me at all. I was dumbfounded!! I just said to them "You don't like me?" and they replied No, and was on their way.

Thank you very much, if it was up to me you never would become a real Dr

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Responses

Response from Trudie Clee, Coordinator of Nursing and Midwifery, Kununurra Hospital, WACHS Kimberley 6 months ago
Trudie Clee
Coordinator of Nursing and Midwifery, Kununurra Hospital,
WACHS Kimberley
Submitted on 12/10/2023 at 12:50 PM
Published on Care Opinion at 1:42 PM


Hello festivitysf77,

Thank you for your feedback regarding your recent visit to Kununurra hospital Emergency Department. I am glad your visit helped with your back pain. I too, am impressed with the level of professionalism that our triage nurses show. They are a great resource for our town. I am also happy that you received prompt care.

It certainly is not acceptable to have a junior Doctor express that they don't like you. I would like to follow this up more. If you have a moment, please call me on 9166 4241 or 0400 626 971 so I can get some details to complete an investigation.

Thanks again for your feedback. It makes a big difference for our hospital to have consumers guide our care.

Kind regards,

Trudie Clee

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