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Compassionate staff and amazing care

Posted By memberwr79

"Compassionate staff and amazing care"

About: King Edward Memorial Hospital / Emergency Department

(as the patient),

After some post operative complications, I found myself at KEMH Emergency Centre. From the moment I stepped foot in the door I was treated so well, from the lovely clerical staff to the amazing Doctors and Nurses/Midwives I saw. I was made to feel comfortable and my presenting problem was resolved, I left feeling so much better. I hope I got their names correct but I’d appreciate it if Meridee, Kara, Karen and Kylie all had my thanks and gratitude passed on as well as Dr Lucy and Dr Mikayla.

In my opinion, you should be proud of your staff, they are a credit to your organisation and I can’t thank them enough for my exemplary care.

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 6 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service

Submitted on 18/10/2023 at 3:05 PM
Published on Care Opinion at 3:22 PM

picture of Delaney Gibbons

Dear memberwr79,

Thank you so much for taking the time to share such kind and positive words about our staff and the care you received during what must have been a very stressful occasion for you. It is so wonderful to know that you were able to rely upon the expertise and compassion of the King Edward Memorial Hospital staff when you needed it most.

We are extremely proud of the dedication and consideration shown by our staff. We will be pleased to pass your kind feedback on to the team you have mentioned by name and I know they will be equally happy to receive your comments.

In the meantime, I hope you continue to recover well.

Warm regards,

Delaney Gibbons

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