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"Injury outcome"

About: Kyneton Hospital / Perioperative Services

(as the patient),

Had a fall off a ladder which lead to several injuries. One of which was carpal tunnel of right wrist.

I would have to say the level of care I received from the moment I walked into the hospital till I walked out was exemplary. Even the food and coffee I received after the operation (mind you I was bloody hungry by then) was mouth watering. Knowing I was there to be operated on, the whole team put me at ease for what was about to happen.

Change anything? No! Stay with the relaxed atmosphere that only a regional hospital can provide.

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Responses

Response from Kristy Mutsaers, Quality and Safety Coordinator, Central Highlands Rural Health 6 months ago
Kristy Mutsaers
Quality and Safety Coordinator,
Central Highlands Rural Health
Submitted on 20/10/2023 at 10:08 AM
Published on Care Opinion at 10:53 AM


Hi Pops

Thank you for sharing your story.

Sorry to hear about your encounter with a ladder; but on the other hand, delighted to hear you had a positive experience with us.

Your story certainly reinforces that we are achieving our vision of delivering Best Care - healthcare that is personal, safe, connected and right. And, as you pointed out, with a little added regional touch!

Your lovely feedback will be shared with staff.

Wishing you all the best with your recovery.

Kristy Mutsaers

Clinical Quality and Safety Coordinator

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