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Surgery not healing

Posted By cafepz63

"Surgery not healing"

About: Prince of Wales Private Hospital

(as a friend),

My friend was recently in Prince of Wales Private Hospital for surgery, after 9 weeks they were sent home, which I believe they shouldn't have been because as I understand it, they were no near ready, to go home. When they got home they were having trouble, so went to the local hospital & they discovered a foreign object had been left inside their body.

I'm disgusted that this happened, & we both feel my friend was discharged because, the surgeon, involved knew they had done wrong, & I believe they didn't want to have anything to do with my friend anymore. My friend even had an Ultrasound & a CT scan which I feel should have detected the foreign body. To leave something inside someone & send them home, without properly being fixed & making sure there fit enough to go home, I feel this is negligence.

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Responses

Response from Care Opinion Australia, Care Opinion Australia 5 months ago
Care Opinion Australia
Care Opinion Australia

Submitted on 3/11/2023 at 4:36 PM
Published on Care Opinion at 4:46 PM

The following response has been published by Care Opinion on behalf of Prince of Wales Private Hospital

Dear cafepz63,

I appreciate you sharing your concerns regarding your friend’s experience as a patient at Prince of Wales Private Hospital. Please be assured we welcome and act upon all feedback we receive. I sincerely apologise that the experience and clinical outcome for your friend has not been more positive.

The matters you have raised are of great concern to us and require thorough investigation. In order to complete any investigation, we do need more specific information relating to your friend’s admission, surgery and discharge.

I would welcome the opportunity to discuss this matter further with your friend and to provide them with my personal assurance that we are committed to working with them directly to investigate this matter.

Yours sincerely,

Robert Cusack

General Manager

Prince of Wales Private Hospital

P (02) 96504701

E robert.cusack@healthscope.com.au

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