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"My husband's foot ulcer"

About: Albany Health Campus / Podiatry

(as the patient),

After some less than ordinary interactions with various departments at Albany Health Campus over the years and recently, it was so refreshing to find Tep in the Podiatry Department. My husband had been referred to him after having majory surgery on his foot at the hospital and then developed what appeared to be an ulcer on the bottom of his foot. Tep was thorough, had great people skills, explained everything to my husband clearly and answered all our questions. The care given was a top effort. Tep is an exemplar as to how other staff and departments at Albany could be operating. 

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Responses

Response from Jade Allen, A/Allied Health Manager, Allied Health, WA Country Health Service (WACHS) 5 months ago
Jade Allen
A/Allied Health Manager, Allied Health,
WA Country Health Service (WACHS)

Senior Physiotherapist

Submitted on 30/11/2023 at 6:44 PM
Published on Care Opinion on 1/12/2023 at 11:10 AM


Dear requirementgj33

Thank you for your feedback. We are sorry to hear that not all of your experiences with our health care service have been positive.

We are glad that Tep was able to help your husband and you felt that his treatment was thorough and well explained, he truly is a valued member of our Allied Health team.

I have passed on your kind words to Tep, and he really appreciates when people take the time to give their feedback.

Kind regards

Jade Allen| A/Allied Health Coordinator

WA Country Health Service – Great Southern

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