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"The amazing care and compassion given to my Mum"

About: Albany Health Campus / Emergency Department

(as a carer),

My 91 year old mother was at Clarence Estate aged care and became short of breath. Clarence took her to ER Albany where a lovely Dr Thomas and nurse Cassie attended to her.  I can not thank them both enough for their care and compassion shown to the both of us.  Thank you so much.  

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Responses

Response from William MacDonald, Director Emergency Medicine, Critical Care, WACHS Great Southern 5 months ago
William MacDonald
Director Emergency Medicine, Critical Care,
WACHS Great Southern

Is the doctor in charge of the emergency department and the high dependency unit.

Submitted on 4/12/2023 at 7:07 PM
Published on Care Opinion on 5/12/2023 at 10:07 AM


Thank you so much for your kind words Mums_daughter. We have shared your feedback with Dr Thomas and Nurse Cassie as well as our leadership teams in the emergency department and the hospital. Our team strives to treat all of our patients with care and compassion. I hope your mother is feeling better now and is recovering well.

Best wishes

Dr Will MacDonald

Director - Emergency Department

Albany Health Campus

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