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ED Care in Katanning

Posted By sld6317

"ED Care in Katanning"

About: Katanning Health Service / Emergency Department

(as a parent/guardian),

I went to Katanning Emergency Department recently. My Daughter had an ear ache that wasn't going away with nurofen. Pauline from admin was welcoming and let us know what to do. We were then taken into the nurses office where nurse Therese checked my daughter over. Therese was caring and compassionate and put my daughter at ease. We were then taken into the main ED and we were seen by Dr Hayder. Dr Hayder was very good with my daughter and recognised that she had an ear infection. We were given pain relief and next steps. Both Dr Hayder and nurse Therese gave my daughter the best care and we were seen quickly, even though there were others in the ED that they were looking after. The Katanning community is so lucky to have such great staff working here. Thank you.

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Responses

Response from Tina Jones, DON/HSM, Central Great Southern, WACHS GS 5 months ago
Tina Jones
DON/HSM, Central Great Southern,
WACHS GS

Submitted on 5/12/2023 at 11:47 AM
Published on Care Opinion at 11:54 AM

Dear sld6317,

Thank you for providing this lovely feedback, we really appreciate it. We have shared it with Dr Haydar, Pauline and Therese as well as the Hospital’s leadership team. We always intend to deliver kind, high quality and safe care and it is great when we hear from our community that we achieved just that.

I hope your daughter’s earache has now resolved,

Best wishes

Tina Jones

DON/HSM

Katanning Health Service

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