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"Anxiety"

About: Busselton Health Campus / Surgical Services

(as the patient),

I felt very anxious about my first eye operation; how it would go; any chance of damage occuring; how I'd cope with any pain. I felt completely supported by the lovely caring empathic nursing staff at Busselton Health Campus, they were so friendly, kind & professional and kept me relaxed and reassured. It went very well so I'll be back very soon for the second eye op.

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 5 months ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West
Submitted on 27/11/2023 at 5:56 PM
Published on Care Opinion on 28/11/2023 at 9:54 AM


Hello!

Thank you for taking the time to let us know about the positive experience that you recently had at Busselton Health Campus - Day Surgery.

Here at Busselton Day Surgery we are proud to support over 1600 South West people per year have high quality eye surgery close to home.

It is lovely to hear that you were made to feel comfortable and safe when with us - especially knowing how anxious you were feeling (which is very understandable!).

I am so glad that you are happy to return to us for your second eye operation... it sounds like next time you will be a lot more relaxed.

If you have any other comments or concerns please feel free to contact me on 97536162.

Kind regards,

Gemma Moyes

Clinical Nurse Manager - Surgical Services

Busselton Health Campus.

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