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"My surgery and recovery time"

About: Wonthaggi Hospital / Theatre

(as the patient),

I was admitted for a knee replacement surgery recently. My story begins with my appointment with the surgeon and then to preadmissions clinic.  I felt understood and completely supported. 

On the day of surgery everybody was so warm and reassuring, I felt completely well cared for. All the staff I dealt with explained what was going to happen, and nothing was ever a problem. My recovery was made easier by the superior effort of all the nurses, physios, occupational therapists, cleaners , kitchen staff, and Doctors. Every single staff member involved was kind and helpful and generous with their time , even during the busy periods, they always listened and helped me. 

I honestly could not say a single negative comment about my experience here at Wonthaggi Hospital. At a time when I felt so vulnerable it was extremely reassuring to be so well cared for. Thankyou. Jagger 3152 

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Responses

Response from Jan Child, CEO, Bass Coast Health 5 months ago
Jan Child
CEO,
Bass Coast Health
Submitted on 27/11/2023 at 8:38 PM
Published on Care Opinion on 28/11/2023 at 10:02 AM


picture of Jan Child

Dear Jagger 3152,

What a lovely post - thank you so much for taking the time to provide your feedback. The staff from all the relevant areas will be really thrilled to read this, because they have worked very hard over the past years to improve our patient's experience. I hope that your recovery continues to progress well and wish you all the best. Kind Regards, Jan

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