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Home cleaning

Posted By Goldie

"Home cleaning"

About: Alpine@Home

(as a service user),

The service provider was friendly but didn't provide the full allocation of 90 minutes assistance, leaving after 60 minutes. They took their mask off soon after arriving. I felt the work that they did do was not very good.

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Responses

Response from Peter Burgess, Healthy Ageing Manager, Community Home Support Program, Alpine Health 4 months ago
Peter Burgess
Healthy Ageing Manager, Community Home Support Program,
Alpine Health

Submitted on 11/12/2023 at 12:40 PM
Published on Care Opinion at 12:48 PM

Dear Goldie,

Thank you for providing feedback, at Alpine Health we strive to provide friendly, safe and quality service. On this occasion it sounds like this wasn’t the case and I apologise for your experience.

If you feel this needs further discussion and you are comfortable, please give me a call on 0448 779 382, or provide further feedback through Care Opinion.

Kind Regards,

Peter Burgess

Healthy Ageing Manager

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