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"Staying overnight"

About: Sydney / Sydney Eye Hospital

(as the patient),

Unfortunately had to stay overnight after the surgery but the staff made the stay so comfortable with their caring nature. All the staff I saw, night and morning, were so polite and friendly. However, the only thing I didn’t like was the shared toilet as there was a male in the room of four patients. As I believe, not all males have toilet etiquettes. Hence, I felt it was messy and filthy. All I can suggest without me going into details, it would be highly appreciated if hospital put all females patients in one shared room.

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Responses

Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital 4 months ago
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 13/12/2023 at 3:06 PM
Published on Care Opinion at 3:16 PM


Dear betark37,

Thank you for taking time in providing this feedback. I’m pleased to hear that your inpatient experience at Sydney/ Sydney Eye Hospital was comfortable, professional, and caring.

We value your feedback regarding the shared toilet. We will look at ways on how we could improve this process especially the regular cleaning of shared toilets in the facility.

Kind regards,

Natalie Maier

Director of Nursing

Sydney/ Sydney Eye Hospital

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