A dr talked to me horribly. I felt they were nasty and cruel, I believe they suggested id be better off going and drinking alcohol than providing me with a 5mg tablet of diazepam after 14 days of being completely sober. They said that if they gave me help they would lose their job which I feel is not true. I bawled my eyes out and a nurse was very comforting to me. I spent 8 hours shivering and was close to having a seizure but they didn't help me, many many many people who came in laughing and were relaxed went in before me but I arrived at 10pm and left at 6am. I was told by multiple nurses they would give me something right away to help my withdrawals but it was 3 hours later they gave me a 5 mg diazepam and was told all id have to wait for is a script and could be on my way. this did not happen.
I feel I was spoken to like a hopeless addict and like I was a waste of time. The dr told me if they gave me any other help they would be fired. I feel this is just not true. Last time I was in hospital emergency I was given lots of help. I have only in the last 2 weeks had started a weening schedule and as it was the weekend I wasn't able to see my gp for more help, I tried home drs and every other option available to me before I went to the Redlands but when I got there I felt they treated me like I was a piece of dirt. I have been extremely proud of myself and that dr made me feel like a failure. the problem is I can't get more than 10 5mg tablets at a time and I have run out of diazepam in the morning. I recall the dr told me I’m just going to be in a cycle of drinking for the rest of my life and I’m not worth their time. I recall they actually told me, okay im going now. I bawled and bawled my eyes out. I feel there is no help for people who are desperately trying to get better.
On top of all that the first time I took myself into hospital I felt many of the nurses were rude and dismissive, I rang the help button and waited for 20 mins before I got help, at one point the poor patient across from me needed help they looked very old and was crying, I had to stumble my way over to them to help them because no one came to help them. The other problem was no one in the room could sleep because we were in a room with a patient with what I assume either had dementia or schizophrenia screaming their head off all night long and repeating everything anyone said. The poor old patient across from me was just crying because they badly needed rest and was so old and frail. It was one of the worst experiences I've ever had in hospital. In my opinion, I feel the Redlands hospital needs to be randomly audited. I feel it is a mess. It seems to be extremely unclean, I believe the nurses and drs are unacceptable. I was even told by a nurse who was lovely to me that I need to report it.
Environment
Waiting time
Cleanliness
Bathroom
Room
Noise
Other patients
Keeping in touch
Treatment
Medication
Pain relief
Staff attitude
Calling for help
Nurses
Care Staff
Future plans
Doctor
Explanations