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Support before surgery

Posted By decembertn37

"Support before surgery"

About: Sydney / Sydney Eye Hospital / Peri-Operative Service

(as the patient),

After three years waiting for cataract surgery I wondered if it would ever happen. 

Covid, pneumonia and then a coronary stent this year had delayed the operation several times.

Clinical nurse consultant Susannah was wonderfully patient & supportive in guiding me through the final months.

In the last few weeks I had the surgery. The cataracts were dense but everything seems to be going well post-op. My vision has improved and the eye is recovering well. 

In my opinion, Susannah was a model of professionalism and care. 

Thanks also to Daniel and the other doctors, and all the nurses,  including Jill, Jennifer, Samara, Sophia, Frances and Kylie.

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Responses

Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital 4 months ago
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 19/12/2023 at 4:07 PM
Published on Care Opinion at 5:19 PM

Dear decembertn37,

Thank you for taking the time to share your experience at Sydney Hospital and Sydney Eye Hospital. We are very fortunate to have such dedicated staff who work well as a team to provide excellent care. I would like to express our gratitude on behalf of the hospital for the kind words for the teams involved in your care and in particular Suzana.

We will also ensure your lovely words of appreciation are passed on to the individuals mentioned and the teams that contributed to your positive experience.

Warm Regards,

Natalie

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