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Finally a kind heart and nice caring staff

Posted By cetuspp64

"Finally a kind heart and nice caring staff"

About: Armadale Hospital

(as the patient),

A while back, I am admitted to Armadale hospital, the care in ward are bad no one answer call bells and bring drink to me. But there was one staff who gave me taxi voucher is really good, she is the only nice and sensible staff I come across while I stayed in the ward. I think her name is Rigida or something, who said she help discharge patient, she tell me I need to go home soon as doctor think I am good to go. I am broke and got no one to pick me up. Rigida talking so direct,  but I felt she was compassionate and caring, she offered me a taxi voucher right away. Thanks God. I believe she deserves all the blessings.

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Responses

Response from Neil Cowan, Executive Director, Armadale Kalamunda Group, EMHS 4 months ago
Neil Cowan
Executive Director, Armadale Kalamunda Group,
EMHS

Submitted on 18/12/2023 at 12:44 PM
Published on Care Opinion at 2:11 PM

picture of Neil Cowan

Dear cetuspp64,

Thank you so much for sharing your experiences with us.

I am both sad and very sorry that we did not respond to your call bell more promptly to attend to your needs.

Rejitha will be so pleased to receive your blessings, and you can be sure that she will receive them.

I am so pleased you found her to be caring and compassionate and that she was able to support your discharge from hospital.

I do hope you are recovering well.

Kindest Wishes,

Neil Cowan

Executive Director

Armadale Kalamunda Group

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