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"A participant in the Hospital In The Home program"

About: District Nursing Service (Kerang District Health)

(as the patient),

I joined the program to receive six weeks of antibiotic to eliminate any infection left in my body after three operations on my knee.

It was essential that I received this treatment, so was pleased that it began so quickly.

The program is administered from Swan Hill, but carried out by the District Nurses based at Kerang Health. A nurse comes every day to take observations, to check my dressing, and to change over the Baxter bottle of antibiotic.

The service I am receiving is outstanding: totally professional and friendly. They are always very well organised and keep a good eye on me.

It could not be better!

I would like to add that I have my dressing changed weekly at the Oncology Unit at KDH, and the service received is of the same excellent standard.

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Responses

Response from Sue Gray, NUM District Services, Clinical Services, Kerang District Health 3 months ago
Sue Gray
NUM District Services, Clinical Services,
Kerang District Health
Submitted on 11/01/2024 at 5:23 PM
Published on Care Opinion at 5:42 PM


picture of Sue Gray

Dear Ascot,

Thank you for your wonderful feedback!

It is very pleasing to read that the District Nursing Staff have provided such outstanding care.

The nurse's model themselves on Kerang District Health's values of care, accountability, respect and excellence and this has resulted in the high level of care that you have received whilst a patient of the Hospital in the Home program.

As an organization we work closely with all departments, and it has been beneficial for your care that the oncology nurses have been able to assist with your dressing changes.

I will forward to the District Nursing and Oncology team your fabulous feedback.

Kind Regards

Sue

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