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Didn't get pats

Posted By squattm35

"Didn't get pats"

About: Patient Assisted Travel Scheme - WACHS Midwest

(as a parent/guardian),

I live in Geraldton and my child flew down recently. Pats in Geraldton did not let me have fuel money to go down to be with my child, they are my carer and i needed to be down with them but Pats said no, I believe because of my child's age but my child has a lot going on in their life. I had enough to get down no money to get home. Spoke to social worker here at a Perth hospital they are not happy about what happened and sent pats Geraldton an email to see what they can do to help me get home.

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Responses

Response from Aasta Abbott, A/Director Population Health, Midwest, WA Country Health Service about a year and a half ago
Aasta Abbott
A/Director Population Health, Midwest,
WA Country Health Service

Submitted on 9/01/2024 at 3:09 PM
Published on Care Opinion Australia at 3:22 PM

picture of Aasta Abbott

Dear squattm35

Thank you for reaching out on Care Opinion.

I was sorry to read of the challenges you and your family have faced in travelling to and from Perth for treatment. I would like to apologise if any error has been made in the decision making of what you and your family were entitled to. I would be grateful if you could contact me so I can ensure you and your family have received the correct information and entitlements, plus arrange any future travel requirements you or your family are entitled to.

My name is Aasta Abbott, I am the Acting Regional PATS Coordinator for the Midwest. I can be reached on 0418745780 or you can email PATS.Geraldton2@health.wa.gov.au.

I look forward to hearing from you.

Regards

Aasta Abbott

Acting Regional PATS Coordinator

WA Country Health Service – Midwest

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