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Home support

Posted By apusck97

"Home support"

About: Alpine@Home

(as a parent/guardian),

My wife has home help which is 3 showers per week with 1 hour per week domestic cleaning. 

The showers part is ok. 

The 1 hour domestic cleaning is good when we get it but is cancelled frequently and can go many weeks without that service. 

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Responses

Response from Peter Burgess, Healthy Ageing Manager, Community Home Support Program, Alpine Health 4 months ago
Peter Burgess
Healthy Ageing Manager, Community Home Support Program,
Alpine Health

Submitted on 19/01/2024 at 9:08 AM
Published on Care Opinion at 10:07 AM

Thank you apusck97 for your feedback.

Alpine Health work hard to ensure that all clients have positive experience when receiving our service and it’s good to hear that your wife is reviving consistent showers 3 days a week. In regards to your 1-hour domestic assistance Alpine Health continue to support routine services and attempt to provide as much consistent serving where possible.

If you would like to discuss this further, please feel free to call myself on 0448 779 382.

Kind Regards,

Peter Burgess

Acting Director Healthy Communities

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